> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getvirtualbrain.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Help & Support

> Where to turn when you have a question the documentation didn't answer

VirtualBrain is rolled out with a deployment team alongside yours, so you're not on your own.

## Getting help

<CardGroup cols={3}>
  <Card title="Book an AI Expert" icon="calendar-check">
    From the **account menu** in the app, schedule time with the VirtualBrain deployment team to design a use case or work through an issue.
  </Card>

  <Card title="In-app Support" icon="message">
    From the **account menu**, send a message straight to the product and engineering team when something isn't working.
  </Card>

  <Card title="Your administrator" icon="user-shield" href="/features/admin-dashboard/overview">
    For access, permissions, shared prompts, integration policy, and firm-specific configuration, contact your internal VirtualBrain administrator.
  </Card>
</CardGroup>

<Info>
  You can also email [leo-paul@getvirtualbrain.com](mailto:leo-paul@getvirtualbrain.com). We respond within 24 hours during business hours (9am-6pm CET).
</Info>

## Resources

<CardGroup cols={3}>
  <Card title="Documentation" icon="book" href="/introduction/welcome">
    Learn and build with our guides, best practices, and in-depth documentation.
  </Card>

  <Card title="FAQ" icon="circle-question" href="/introduction/faq">
    Find answers to common questions about Brains, Chats, Apps, and integrations.
  </Card>
</CardGroup>

## Start with one real engagement

Put VirtualBrain on live work: create a Brain, ask the questions you'd ask anyway, and let the citations earn your trust. From there, build the Apps that turn your team's expertise into shared capability.

<CardGroup cols={2}>
  <Card title="Getting Started" icon="rocket" href="/introduction/quickstart">
    New to VirtualBrain? Get up and running in minutes with the quickstart guide.
  </Card>

  <Card title="Questions or access requests" icon="envelope" href="mailto:kata@getvirtualbrain.com">
    [kata@getvirtualbrain.com](mailto:kata@getvirtualbrain.com)
  </Card>
</CardGroup>