General
What is VirtualBrain?
What is VirtualBrain?
How is VirtualBrain different from ChatGPT, Claude or Gemini?
How is VirtualBrain different from ChatGPT, Claude or Gemini?
- Sourcing: every answer cites the specific documents and passages behind it, so you can verify before it reaches a client.
- Industry fit: built for the deliverables consulting, strategy, and investment teams actually produce, with workflows that encode your methodology.
- Enterprise security: EU-hosted, ISO 27001 certified and SOC 2 Type II compliant, and your data never trains models.
- Model-neutral: we integrate advances from across the AI field, so you benefit from the best model for each task without betting your firm on a single provider.
Why not just use one AI model directly?
Why not just use one AI model directly?
- Cost: token-billed agentic tools can run up unpredictable bills when an agent loops without tight scoping. Because we own the orchestration, your costs stay scoped and forecastable.
- Operating burden: with one model you own change management, workflow building, and keeping pace with every release, which often means rebuilding as new models break existing workflows. We absorb that integration work and verify nothing breaks before it reaches production.
- Lock-in: today’s best model may not stay best for your use cases. Staying model-neutral means each shift in the field is an upgrade for you rather than a migration.
Which AI models does VirtualBrain use?
Which AI models does VirtualBrain use?
Is my data secure?
Is my data secure?
How do you keep AI output auditable and accountable?
How do you keep AI output auditable and accountable?
How does VirtualBrain handle large or messy document sets?
How does VirtualBrain handle large or messy document sets?
Brains and Documents
What is a Brain?
What is a Brain?
What documents can I upload?
What documents can I upload?
- Microsoft Word (.docx)
- PowerPoint (.pptx)
- Excel (.xlsx) and CSV
- Plain text (.txt), Markdown (.md), and HTML
- Images
- Audio (mp3, m4a) and MP4 video
- Outlook emails (.msg)
- Web pages and YouTube videos, via Web Content
How many documents can I upload to a Brain?
How many documents can I upload to a Brain?
Can I query multiple Brains at once?
Can I query multiple Brains at once?
How do I organize my Brains?
How do I organize my Brains?
- One Brain per client project
- Separate Brains for internal knowledge vs. client work
- Topic-based Brains for ongoing research areas
Chats and Queries
Why are my answers incomplete?
Why are my answers incomplete?
- Be more specific: “Top 3 revenue risks in Q3 financials” vs. “Summarize everything”
- Check document quality: Poor OCR on scanned PDFs affects results
- Narrow your Brain: Query a focused Brain rather than a massive document set
How do I verify the AI's answer?
How do I verify the AI's answer?
Can VirtualBrain search the web?
Can VirtualBrain search the web?
Apps
What are Apps?
What are Apps?
Can I build my own Apps?
Can I build my own Apps?
How many Apps are available?
How many Apps are available?
Integrations
Can I connect my cloud storage?
Can I connect my cloud storage?
Do you support SSO?
Do you support SSO?
Support
How do I get help?
How do I get help?
- Documentation: These pages
- Start a conversation: Click on the question mark on the bottom right
- Deployment team: Reach out to your dedicated AI Deployment Manager
What are your support hours?
What are your support hours?
- Standard: Business hours (9am-6pm CET), response within 24 hours
- Enterprise: Extended hours with priority response
Have a question not covered here? Contact leo-paul@getvirtualbrain.com.